Incidents list

Use the Incident page to review the list of incidents created.

To access this page, select Monitor > Incidents on the navigation bar.

You can use this page to:

  • Review incident list. See, Incident list review.
  • Review specific incidents using filters. See, Setting filters
  • Review the responses on the submitted questions.
  • Close the incident, using the Accept and Close option. See, Accepting an incident
    Note: Incidents can also be closed when reviewing the responses on a question.
  • Discuss the question, for additional information, using the Discuss option. See, Discussing an incident.
    Note: Questions can also be discussed when reviewing the responses on a question.
  • Raise a risk using the Raise Risk option. See, Raising a risk for an incident
    Note: Risks can also be raised when reviewing the responses on a question.