Setting up the ION configuration

Administrators must enable the System Administration Consolidated Webapp feature toggle.

See Enabling feature toggles.

Before you can set up the ION configuration, you must generate the ION API keys.

See Generating ION API keys.

You can use the HCM Case Simple Email Integration.ionapi file as the reference for the details that you must specify in the Configure ION API Keys form.

  1. Select System Administration > Integrations > Integration Maintenance.
  2. In the Primary pane, click Dashboard.
  3. Open the Case Simple Email Integration.
  4. Click Configure. The Configure ION API Keys form is displayed.
  5. Specify this information:
    Client ID field
    Specify the value from ci.
    {
"ci": "D820~PgGSEznoSbztfL4RbuGdCserlRST"
}

    For example, specify D820~PgGSEznoSbztfL4RbuGdCserlRST.

    Client Secret
    Specify the value from cs.
    {
"cs": "D820~PgGSEznoSbztfL4RbuGdCserlRST"
}

    For example, specify tRGm4imPOYi_MQWpXyRy2uBeFuuo7w.

    Access Token URL
    Specify the value from concatenating the values of pu and ot.
    {
"pu": "https://mingle-sso.inrcldsuite.com:143/D820_AX1/as/",
"ot": "token.oauth2"
}

    For example, specify https://mingle-sso.inrcldsuite.com:143/D820_AX1/as/token.oauth2.

    Resource User
    Specify the value from saak.
    {
"saak": "D820#o7uMAZ_Lv2hEHRWnXc4KtaXtuEYjUWWvbussrXs-5ySET98vnpbEyjyx5"
}

    For example, specify D820#o7uMAZ_Lv2hEHRWnXc4KtaXtuEYjUWWvbussrXs-5ySET98vnpbEyjyx5.

    Resource Password
    Specify the value from sask.
    {
"sask": "ZEGg0R-vgAo7ndTWmqoDvqf-CGOL46kFKOdbSndd0uyO"
}

    For example, specify ZEGg0R-vgAo7ndTWmqoDvqf-CGOL46kFKOdbSndd0uyO.

    Endpoint
    Specify the value from iu.
    {
"iu": "https://mingle-ionapi.inrcldsuite.com"
}

    For example, specify https://mingle-ionapi.inrcldsuite.com.

  6. Click Submit.