Deleting a reminder from the case form

Reminders can be deleted from the Reminders tab of the case form or from the reminder form.

  1. Select Queue.
    If you're a manager, you can access cases by selecting Cases > All.
  2. On the Assigned To Me, All, or Unassigned tab, select and open a case.
  3. Click the Reminders tab.
  4. Select a reminder and click Delete.
    To delete a reminder when you have the reminder form open, click Delete.