Configuring manager ask to show employee profiles

As a configuration administrator, you can make employee profiles available to managers using the Manager Ask self-service module. A manager who addresses a case through Manager Ask can click a link to view the employee profile.
  1. Select Administration > Setup.
  2. In the Primary pane, click Application Settings.
  3. Double-click an organization record.
  4. Click the Manager / Field Representative Ask tab.
  5. In the Manager Ask section, select Display Profile.
  6. Click Save.