As an administrator, you can configure populations to be specific to job application cases. When you configure a population specific to job applications, all job applicants are considered eligible, and no user group is displayed. Employee-specific fields are also not available.
- Select .
- In the Primary pane, click Populations.
- Click Create.
- Specify this information:
-
Populations
-
Specify the name of the population.
-
Description
-
Provide a description of the population.
-
Active
-
Select this check box to make the population available in the system.
-
Type
-
Select .
-
Rank
-
Specify the priority of the population. You can specify a value from 0 to 999. Rank is used to determine the default population when an employee user is a member of more than one population. A value of 1 represents the highest priority. For all cases, if an employee is a member of multiple populations, the population with the highest priority is set by default.
-
Privilege Set
-
Specify the privilege set that applies to the population. A privilege set determines the actions that service center users and self-service users can perform.
See Adding and configuring privilege sets.
- Click Save.