Importing preconfigured notifications

As a system administrator, you must import preconfigured notifications before they can be activated.
  1. From System Administration, select Utilities.
  2. In the Primary pane, click Delivered Content.
  3. Click the Case Management tab.
  4. Select the record with the Case Internal Notification description.
  5. Right-click the record and select Load.
  6. Click Submit.
    To schedule the loading of content, click Schedule. Complete the required information, then click Ok.