Defining communication categories

As an administrator, you can define or add a communication category.
  1. Select Administration.
  2. Click the Codes tab.
  3. In the Code pane, click Communication Categories.
  4. Click Create.
  5. Specify this information:
    Communication Category
    Specify the name of the category.
    Description
    Specify a brief description of the category.
  6. Click Save.