Create a calendar for your organization if work days are used for grievances to determine when responses are due at each step. After you create the calendar, you must define dates within the calendar. The calendar is later associated with a group.
- In , select .
- In the Other Prerequisites pane, click Calendars.
- Click Create.
- Select the Enterprise Group that corresponds to your organization, and specify a name in the System Calendar field.
The other fields can be blank.
- Click Save.
- From the list of system calendars, select the record you recently created.
- Click the More Actions button and select .
- Specify the From Year and To Year to identify the range for which you are creating dates.
- Select the days of the week to define as work days and bank days.
Note: On the Dates tab, you can change the Work Day, Bank Day, and Holiday values for a date.
- Click Submit.
- To enable the calendar, click the More Actions button and select .
Note: If changes are made to the calendar after the initial synchronization, you must resynchronize the calendar so that the changes take effect.