External learners and activities

Learners from outside the customer organization, such as, partners, third-party workers, external and internal candidates, and other non-employee groups, can use features within the application if enabled in your organization.

See Defining organization learning rules.

Distributed administration is used to optimize the management of employee learners and external learners.

External learners register, and then have access to their user profiles; assigned activities, certifications, and development plans; and the learning catalog.

Learning administrators track outside learner progress using the application's standard tools.

When opening an activity, external learner administrators can view external candidate enrollments on the External Enrollments tab, while learning and development administrators can view external candidate enrollments on the External Enrollments tab and internal candidate enrollments on the Enrollments tab for transition programs.

External learners have access to these areas:

  • Profile: manage user profile
  • Development profiles: manage activities in progress and newly assigned activities
  • Catalog: enroll in activities, development plans, and certifications for which external learners are eligible
  • Manage Account: add and update primary and alternate email addresses

External learning administrators

A role within the application is available to organizations that benefit from segmenting administration tasks for external learners. This role can access information that is limited to external learner management, including activities, sessions, and certifications.

See External learning administrators.