Configuring alerts and notifications

Administrators can configure automated email notifications, user notifications, or both email and user notifications when specific Talent Acquisition events occur.

Before recruiter administrators and recruiters can configure alerts and notifications for candidate-related text messages, ensure that these tasks are completed:

Enable text messaging for Talent Acquisition and delayed text notifications.
See Configuring Talent Acquisition organization parameters.
Load the delivered content for the Send Text action through the ATSWorkflowAction business class.
See "Loading delivered content" in the Infor HR Talent Setup and Administration Guide.
Configure automated text messages in a hiring workflow step.
See Text messaging for job applications.

Email notifications are sent to each recipient's work email address. User notifications appear under the Unread Notifications icon at the top of each recipient's desktop. They can also be found in Start > My Notifications. The same template can be used to send both an email and a user notification.

You can use the same notification email template to send both an email and a user notification. Email notification templates are defined by the administrator in Talent Acquisition > Administration > Templates > Emails.

Select Talent Acquisition > Administration > Codes > Code > Alert Notification Configurations.
Click Create.
Specify this information:
Alert Notification Configuration

Specify the alert notification type.

Select Inbound Text Message to configure alerts and notifications for candidate-related text messages. Text messages are filtered based on candidate's text messaging preference for a job application. Only the recruiter administrators can configure text message alerts and notifications.

See Text messaging for job applications.

Send Email

Select this check box to specify the email template that is sent to the user in the Email Template field.

Send Text

Select this check box to specify the text message template that is sent to the user in the Text Template field.

Delay Text

Optionally, select this check box to send the text message template to the user after a specified number of hours.

Delay Text Message (By Hours)

Specify the number of hours to send the text message template to the user.

If you select the Delay Text check box, the Delay Text By (hours) field is displayed.

The number of hours in the text message template overwrites the value in the Delay Text By (hours) field.

User Notification

Select this check box to specify the message that the user sees in the notification.

Recruiter administrators and recruiters can view all alerts and notifications for candidate-related text messages.

See Text messaging for job applications.

Notification Message

Specify the message that is displayed in the notification when you select the User Notification check box.

To use text variables, select ... > Text Variable Replacement.
You can use these text variables:
- Organization name
- Job ID
- Position title
- First name of the candiddate
- Full name of the candidate
- Preferred first name of the candidate
- Preferred full name of the candidate
- Full name and title of the candidate
Hover Message

Specify the message that is displayed when users pause on the notification icon.
Click Save.