Viewing and clearing a candidate's or resource's exceptions

You can view operations that were unsuccessful in a candidate's or resource's transition program. The Exceptions page shows this information:

  • The type of error
  • The task that is associated with the error
  • Details of the error
  • The status of the error in terms of whether it has been cleared from the system
  1. From the dashboard, select a transition program.
  2. Click All, then double-click the name of the candidate or resource.
  3. Click Exceptions.
  4. To clear an exception, highlight it and click Clear.