Deferring tasks in a workflow
Tasks can be added as automations to workflow steps.
You add an automation to a step, and attach the task to the automation. You can also
configure notifications and then use eligibility groups to restrict the automation to
specific candidate groups. A task can be deferred by removing it from one step and
adding it to another step, triggered by an automation. To add a task, you add the
CREATE APP TASK workflow automation to the workflow
step.
You can add multiple CREATE APP TASK automations to workflow steps. You can add other automations to the step, such as notifications and a move-to-step action. For steps that include multiple additional task automations, the best practice is to add a single notification automation to the step that includes notification information about all additional tasks rather than to configure a notification in each CREATE APP TASK automation.