Renewing credentials

Resources can request to renew a credential. You can renew a credential on the resource's Talent Profile tab. You can also view and renew all credentials that any resources have requested to renew on To Do > Qualification Tasks > Qualification Requests.

A credential must be validated before it can be renewed.

  1. Select Administrator > Resources > Resources.
  2. Open the resource, and click the Talent Profile tab.
  3. Select the credential, and click Renew Credential.
  4. Select the Renewal Date (defaults to the day after the previous expiration date), the new expiration date (required), and click OK.
    Note: 
    • You can renew a credential even if the resource has not requested the renewal. You can also renew an expired credential.

    • If the resource has requested the renewal, a yellow flag is displayed on the resource's Credentials list, next to the Expiration Date. You can select the Cancel Request To Renew Credential action to cancel the resource's request. When you cancel the request or renew the skill, the yellow flag is removed.

      If the resource requested the renewal, you can also cancel the renewal request or renew the credential on To Do > Qualification Tasks > Qualification Requests > Credential Renewals tab.