Service record behaviors for manual status time records

  • When manual records are created, time records are created. No service records are created.
  • When manual records are finalized, service records are created. If the absence plan results in a negative balance, negative balance type time records and associated service records are created.
  • When payments are opened for editing, time records and associated service records are deleted.
  • When the Reopen Payment, Remove from Manual Payment, or Delete Manual Payment actions are performed:
    • When Absence Process Plans or Close Plans is running, the Reopen Payment action cannot be performed.
    • When service records are closed, a confirmation message is displayed. If the process is continued, time records are deleted. The service records remain, as they have been closed.
    • When service records are processed and not yet closed, the time records and the associated service records are deleted. The Process Monitor status for Plan Processing is set to an Error status. Process Plans must be rerun with the Rerun flag.