Configuring email for external entities
External entity administrators can configure email that is sent by the system. Configurable elements include the logo, from email address, and email subject.
The From field that is specified here is used in all emails that are sent from the external entity to external candidates.
The logo that is specified here is shown in these email types:
- Reset password from recruiter
- Forgot password, initiated by the candidate
- Self-registration verification code
- Account locked after unsuccessful attempts
Requirements for the image file:
- file type: png, jpg, jpeg
- maximum file size: 2MB
The subjects that populate the Subject field of each email type can be configured. First, you create a custom email template for each email type.
See Configuring email templates.
Then you specify the template for each email type. For example, create an email template for the Account locked email type. Then in the Accounts Locked Email Template field, select the template.