Setting up WebEx integration

The WebEx integration requires these elements:
  • The WebEx Training Center feature is required as a part of WebEx license.
  • Instructors should be set up as users of WebEx Training Center. Work email address of the Instructors must be used in setting up the users in the WebEx. In other words, the email used to add instructors as users in WebEx should bethe same as the Work Email in the employee contact within Infor HR Talent application.
  • Credentials for WebEx training center to be used as a service account are required to act as common host for the meeting. WebEx ID, Password, and Site Name/URL of this account is required to configure the integration. The WebEx ID, Password, and Site Name/URL are used in the Webex_Online_Meeting_Transformation script that is added in the ION Desk application.

Additional information related to different Infor OS features used for the integration can be found in the Infor ION Desk User Guide and Infor ION API Administration Guide. To know more about the Cisco Webex, refer to Webex documentation | Webex Docs.

Some of the files required can be downloaded from KB2191292 on the Infor Customer Portal.

There are four components to be added and configured in order to use the integration. These configurations must be added one after the other in sequence. The next few sides gives instructions to complete the configurations to be added by Integration administrator (ION Administration):
  • ION API Suite for Cisco Webex meetings API v1.0
  • BOD Schema for ION to receive and process the Online Meeting in the HR Talent application
  • XML transformation script (python) to convert the meeting information to required XML to be able to consume in ION API
  • Data flow constructs the flow of processing the meeting information received in BOD from the application and then make ION API calls to fulfill the use case of Create/Update/Cancel a meeting

Configure the ION API Suite

The ION suite which is available in the zip file downloaded from KB is named Export_IONAPINonInforSuites. ION API Suite for Cisco Webex API v1.0 - The delivered WebEx template is used to create the ION API suite. Use these values when creating the suite:
  • Host Name: api.webex.com
  • Authentication Type: Anonymous
  1. In the Infor Customer Portal, locate KB2191292 and download the files.
  2. In the ION Desk application, select Data Catalog > Object Schemas. Extract and import the schemas from HCM_OnlineMeeting - Schema&Template.zip/.
  3. Select Scripting > Script. Extract and import the transformation scripts from Webex_OnlineMeeting_Transformation – script.zip. When the scripts have been imported, activate them.
  4. Select Connect > Data Flows. Import the Data Flow HCM_WEBEXDataFlow.xml and import the connection point. This imports both the data flow and the connection point.
  5. After the ION configurations are complete Integration Architect can activate the Online Meetings feature. Once Active, the Integration Architect can check for the connection status and ensure that BOD template is loaded, and BOD Setup is active for the OnlineMeeting business class.

Enabling the integration

  1. Sign in as an administrator and select Setup > Structure > Organization Units.
  2. Double-click an organization unit.
  3. In the Detail tab, enable Enable Webex and click Save.