Why close unprocessed service records

The cycle process in Absence Management closes service records that are used for accrual or allotment calculations. Service records are not closed if resources are enrolled only in plans with flat accrual or allotment amounts. This may result in a large volume of unprocessed service records in the application.

When you close service records you are ensuring that processes that read open records perform efficiently.

All online views for current resource service filter out closed records.