Scheduling automated archiving tasks

Configuration administrators can schedule automated archiving tasks. Configuration administrators specify the number of days before the task's run date for which closed cases are included in the task. For example, setting the value at 180 days archives all cases that were closed within 180 days of the date that the task is run.

  1. Select Utilities > Schedule Automated Archiving.
  2. Specify a value in Archive cases older than.
  3. Click Submit.