Adding a child case to a case

You can assign a case that is in the system to be a child case of the case that you are viewing. You can use this form to locate and identify the case that you want to become the child.

  1. Access the case.
  2. Click Relationships.
  3. Click Add.
  4. Specify this information:
    Relationship
    Specify Child.
    Child Case
    Specify the child case.
    Reason
    Specify information that explains the reason for the parent-child relationship.
  5. Click Save.