Enabling integration with Infor HR Knowledgebase
- Select Application Settings > Knowledgebase Integration.
- Specify this information:
- Knowledgebase URL
- Specify the URL of the knowledgebase landing page.
- Label
- Specify the name of the link label.
- Employee Identifier
- Specify the field in the HRSD t_cusUser table whose value is used to identify the employee. For example, if AccountID is selected, then the employee is identified by accountID.
- Manager
- Specify availability of the knowledgebase to managers.
- Field Representative
- Specify availability of the knowledgebase to field representatives.
- Service Center
- Specify availability of the knowledgebase to service center users.