Sending an ad hoc email
You can send an email to the candidate or resource from the Details menu using a pre-configured email template. You can edit the body of the message and other fields in the correspondence. Ad hoc emails are used to communicate information regarding specific task, for example to send a reminder that the task is overdue.
If you have permission to create new email templates, then you can create a new template. Use the template to send an email to the candidate or resource.
When you select a template, the fields in the Edit Email Details section of the menu are populated from the template. For example, the body of the email is populated with text from the template. If the template has been configured with a salutation, then the email is populated with the salutation. The salutation can include the candidate's or resource's name.