Viewing a candidate's or resource's detailed correspondence

You can view a history of the candidate's or resource's correspondence, including emails that were automatically logged and records that were manually created. You can also create and send new ad hoc emails and send email that was created but that was not sent. You can delete emails and track correspondence.

Correspondence that is sent has the status of Sent. Correspondence that was saved but has not been sent has the status of Created.

  1. From the dashboard, select a transition program.
  2. Click All, then double-click the name of the candidate or resource.
  3. Click Correspondence.