Workflow actions that can be manually triggered

A workflow action is an event that is triggered by a workflow step. Examples include a change in offer status that is triggered by a candidate who completes the final step of a workflow or an email that contains instructions for completing background screening that is sent to a candidate who begins a screening workflow step. Customers who have implemented configurable hiring workflow can manually trigger workflow actions from the Requisition Dashboard and the Workflows Dashboard.

The application includes system-delivered actions. Administrators may have created additional actions. System-delivered actions and additional actions that can be manually triggered are shown together in the menus that are described here.

Table 1. System-delivered workflow actions
Action Description
Move To Step Move candidate to a specific workflow step
Advance Candidate Advance a candidate to another workflow step.
Hold Candidate Move a candidate to a workflow step that you have configured for candidates whom you do not want to advance to the next step in the workflow.
Discontinue Candidate Move a candidate whom you disqualify to a disposition type workflow step.
Send Email Send an email to a candidate
Create Document Create a document for a candidate
Create Note Create a note for a candidate
Add Attachment Add an attachment to the workflow step
Create Program Assign a transition program to the candidate
(Un)Mark/Send Resume Mark, unmark, or send a candidate's resume
Attach Candidate Attach a candidate to another requisition
Assign Screening Assign one or more screening packages to a candidate
Schedule Interview Schedule an interview with a candidate
Change Offer Status Change the candidate's offer
Define Offer Define an offer for a candidate
Create Offer Letter Create and send an offer letter to the candidate
Undo Hire Remove a candidate's status as hired and place the candidate back into the workflow. Used when the candidate has withdrawn candidacy or has not started work.
Advance Candidate When quick actions are enabled, moves the candidate to a Hiring Manager Review step.
Discontinue with Candidate When quick actions are enabled, moves the candidate to a Disposition type step.
Hold Candidate When quick actions are enabled, moves the candidate to a Further Review step.
Undo Withdraw Returns a withdrawn candidate application to a workflow step so that it can continue to be processed.