Troubleshooting

Why do I sometimes see the old screens and sometimes see the new screens?

You have a page or widget that is pointing to the old version of that screen. Verify this information:

• Did you customize the new menu to point to old pages?
• Are you using a home page with links pointing to old pages?
• Do you have Infor OS Portal or Infor Ming.le widgets that reference old pages?
• Are employees using Infor OS Portal or Infor Ming.le bookmarks that contain links to old pages?

We recommend updating all references to point to the latest content.

What if an employee has an Infor OS Portal or Infor Ming.le bookmark saved?

We cannot update any bookmarks that users created for themselves. If your organization uses Infor OS Portal or Infor Ming.le bookmarks, then remind users to update their bookmarks to point to the new pages.