Case management widgets

These widgets are available for use on your Infor OS Portal or Infor Ming.le homepages for Infor Case Management.

Widget Minimum Infor HR TalentVersion Minimum Infor OS Portal or Infor Ming.le Version Widget Description Classic or Mobile Customizable with Configuration Console
Employee Ask 11.0.30 11.0.30 Provides the ability for a case employee to view the number of open and closed cases in Employee Ask. Enables case employees to create a case by clicking the Service Center link. Classic No
Manager Ask 11.0.30 11.0.30 Provides the ability for a case manager to view the number of open and closed cases in Manager Ask. Enables case managers to create a case by clicking the Service Center link. Classic No
Field Representative Ask 11.0.30 11.0.30 Provides the ability for a case field representative to view the number of open and closed cases in Field Representative Ask. Enables case field representatives to create a case by clicking the Service Center link. Classic No
Agent Cases 11.0.30 11.0.30 Provides the ability for a case agent to view the number of open cases, unassigned cases, watched cases, and reminders in Agent Queue. Classic No