Issuing Material to Service Orders

Use this form to issue material to service orders.

To issue the material to the service orders:

  1. Select Material > SRO Material. The SF SRO Material form is displayed.
  2. Specify or review this information:
    Partner ID
    The partner number.
    Warehouse
    The warehouse to issue the item.
    Trans Type
    The type of transaction. Possible values:
    • Inventory Issue
    • Inventory Unissue
    • Customer Return
    • Customer Shipment
    • Exchange Return
    • Exchange Shipment
    • Loaner Return
    • Loaner Shipment
    Reason Code
    The reason code for processing the service order request.
    Note: This field is displayed only if the Trans Type field is set to Customer Return.
    SRO
    The service repair order (SRO) for which materials must be supplied.
    Line
    The position number of the service repair order line.
    Operation
    The operation number of the service order.
    Item
    The item specified for the issued material.
    Customer Item
    The customer item number.
    Location
    The location of the SRO material.
    Note: This field is defaulted based on the Item stock room location for the transaction. The location is same for both BOM Item and the new item issue.
    Qty
    The quantity of the material that must be issued.
    Note: The quantity value is defaulted to 0.
    Qty Available
    The quantity available at the specified location / lot.
    UOM
    The unit of measure of the material.
    Bill Code
    The bill number to be displayed.
    Note: This field is displayed only if the Bill Code and Price Code Display parameter is selected for this transaction.
    Unit Price
    The unit price of the material.
    Note: This field is displayed only if the Bill Code and Price Code Display parameter is selected for this transaction.
    Document Number
    A document number for the material transaction re-consolidation or grouping in CSI.
  3. Select a lot number on the Lot/Serial tab.
  4. Specify the lot number in the Confirm Lot field.
  5. Select the arrow option to assign the serial numbers to the issued material. The quantity of serial numbers that have not been assigned are displayed in the Un-Assigned field on the Lot/Serial tab.See Assigning Serial Numbers for details.
    Note: You must assign all unassigned serial numbers to issue the material.
  6. Click Issue Material.