Recalling Material from Service Repair Orders

Use the SRO Material transaction form to recall material from service repair orders. You can search for service orders using a partner number or an employee number.

The warehouse mobility icon based menu and list based menu comprises of the Field Service. SRO Material is listed as a transaction under the Field Service module.

To issue material to service repair orders:

  1. Select Field Service > SRO Material.
  2. Specify or review this information:
    Partner/Employee
    Scan a partner number or an employee number.
    SRO
    Select a service order.
    Line
    Select an order line.
    Operation
    Select an operation.
    Item
    Scan the item number of the material you are recalling.
    Cust Item
    If applicable, the customer item number is displayed.
    Trans
    Select UnIssue.
    Whse
    Your warehouse is displayed.
    Location
    Specify the location to which to return the recalled material.
    Lot
    If applicable, scan the lot number.
    Quantity
    Specify the quantity to recall.
    Bill Code
    The bill code is displayed.
    Unit Price
    The unit price is displayed.
  3. Select Process.
    Note: If the transaction is configured to automatically print labels, the labels are printed. Else, the Label Printing form is displayed.
  4. Specify this information in the Label Printing form:
    Printer
    The name of a printer.
    Label Per Box
    The number of labels to be printed for each box.
    Qty Remaining
    The number of labels remaining to be printed.
    No. of Boxes
    The number of boxes for which labels must be printed.
    Qty Per Box
    The number of items in each box.
  5. Select Print when the quantity of remaining labels to print is zero, to print the labels. Optionally, select Clear Labels to clear the No. of Boxes and Qty Per Box fields.