Managing User Email Addresses

Each user can register several email addresses, and specify which address will be used for various activities.

  1. In the Email Types form, ensure that the appropriate email types have been defined (for example, Primary and Secondary, or Work and Home). If not, contact the system administrator.
  2. In the Users form, select the user whose email addresses you are managing.
  3. Select the Email Addresses tab.
  4. To add new addresses, select an address type in the Email Type Description field and associate it with a specific email address in the Email Type Address field.
  5. Specify an email type and address for use in any of these areas:
    • Primary Email Address
    • Use Reply To, which is used by Notify and Prompt event actions in the Application Event System, and by Send Email Event Actions that lack a Reply To value.
    • Send External Notifications, which is used by the Application Event System to copy an external email when messages are sent to the application's Inbox.
    • Send External Prompts, which is used by the Application Event System when a response is required, such as a credit limit override.
  6. Select the check box next to the field to allow use of the specified address in that area of the system.