Viewing Service Requests for Partners
Use the Partner Query transaction to view service requests for partners.
You can view all customer service requests and all service order operations
assigned to a partner.
To view service requests for partners:
- On the Main Menu, tap Field Service.
- Tap Partner Query.
- In the Partner field, specify
a partner number. The partner name is displayed. The ClockOnto
field indicates whether the partner is currently clocking time on
any service jobs. If the partner is currently clocking time on a service
job, the order number, line number, operation number, and start time
of that job are displayed.
- Optionally, to view all customer service requests assigned to the
partner, select Incidents.
- Optionally, to view all service order operations assigned to the
partner, select Operations.
Related Topics
Issuing
Material to Service Repair Orders
Recalling
Material from Service Repair Orders
Using
Warehouse Mobility on a Mobile Scanner