Diagnostics Support in Web Clients

If you need to use diagnostics capabilities on the web server, use this procedure in the web client:
  1. On the web server for the web client, edit the user preferences XML file for the user to be granted diagnostics privileges.

    These files are located in the C:\ProgramData\Mongoose folder. ProgramData is a hidden folder, so you will need to unhide it to see the folder and its contents. Each user preference file uses this naming format:

    appNamePrefsuserName

    where:

    • appName is the name of your Mongoose-based application.
    • userName is the user ID of the user being given diagnostics privileges.
  2. Find the section in the XML file for "Diagnostics".
  3. Enable the settings you want by changing the value of the elements from 1 to 0.
  4. Run the Log Monitor:
    • For a Windows Server 2008 machine, select Start > All Programs > Infor > Tools > Log Monitor.  
    • For a Windows Server 2012 machine, find Log Monitor under Apps.
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