Recalling Material from Service Repair Orders

Use the SRO Material transaction to recall material from service repair orders. You can search for service orders using a partner number or an employee number.

The warehouse mobility icon based menu and list based menu comprises of the Field Service . SRO Material is listed as a transaction under the Field Service module.

On the Field Service module to issue material to service repair orders:

  1. Select SRO Material.
  2. Specify or review this information:
    Partner/Employee
    Scan a partner number or an employee number.
    SRO
    Select a service order.
    Line
    Select an order line.
    Operation
    Select an operation.
    Item
    Scan the item number of the material you are recalling.
    Cust Item
    If applicable, the customer item number is displayed.
    Trans
    Select UnIssue.
    Whse
    Your warehouse is displayed.
    Location
    Specify the location to which to return the recalled material.
    Lot
    If applicable, scan the lot number.
    Quantity
    Specify the quantity to recall.
    Bill Code
    The bill code is displayed.
    Unit Price
    The unit price is displayed.
  3. Select Process.
  4. If the transaction is configured to automatically print labels, the labels are printed.
  5. If the transaction is configured to manually print labels, the Label Printing screen is displayed. Specify this information:
    Printer
    Select a printer.
    Label Per Box
    Specify the number of labels to print for each box.
    Qty Remaining
    The number of remaining labels to be printed is displayed.
    No of Boxes
    Specify the number of boxes for which to print labels.
    Qty Per Box
    Specify how many items are in each box.
  6. When the quantity of remaining labels to print is zero, select Print to print the labels. Optionally, select Clear Labels to clear the No of Boxes and Qty Per Box fields.