Transaction Metrics Overview

You can use the transaction metrics forms to view and analyze transactions data. On the Current Transaction Workbench form, data is collated and summarized in real-time, allowing you to see transaction information for current day, such as how many transactions have been performed in the last hour, success rates for transactions, and average response times. You can filter data by user, department, warehouse, and work group, and you can access detailed information for users and transactions, including details for each individual transaction record.

Transaction records are stored in the transaction history table, which you can view on the Transaction History form. To summarize and analyze transactions from previous dates, you can post records from the transaction history table to the summary records table using the Post Transaction History To Summary form. You can delete records in the transaction history table using the Purge Transaction History.

Once records have been posted to the summary records tables, you can view and analyze this information using the Transaction Summary Workbench form. You can view how many transactions were performed in a selected date range, the success rate for transactions, and the average response time. You can filter information by date range, user, department, warehouse, and work group, and you can view details for specific users or transactions.

You can view the data by user or transaction, for the current day or for a specified period.

The module is categorized into three sections:

  1. Utilities
    • Post Transaction History To Summary: The details of each transaction is created and posted to the summary records. This form also provides the time for the previous run performed along with the number of unprocessed data. This utility needs to be run and up-to-date before the Transaction Summary Workbench can be used for a specified period.
    • Purge Transaction History: The detail records are removed.
  2. Current Transaction Workbench: This workbench displays the current day’s transactions. .
  3. Transaction summary workbench: This workbench displays a summary of the transactions for a specified date range.

The workbench sessions in Transaction Metrics have similar screen layouts, displaying the data either by transaction or by user. If the user drills down to an individual transaction, the actual input and output data to the ERP is displayed.

These are the details displayed on the XML tab of the workbench sessions for metrics specific to different ERPs:

  • In the Input To ERP section, you can view the data sent to the ERP system.
  • In the Output From ERP section, you can view the response from the ERP system.