Troubleshooting: Changes to Intranets form settings are ignored

Symptoms

Changes are made on the Intranets form, but the changes are not reflected in tasks that subsequently run that should be using the changed values.

Possible solutions

When the Infor Framework TaskMan service starts, it caches information from the Intranets table. If you then change a setting on the Intranets form, TaskMan does not see this change. Instead, it continues to use the cached setting for these fields:

• Polling Interval
• Connection Query Timeout
• Process Timeout
• Maximum Concurrent Tasks

For this reason, after changing one of these settings on the Intranets form, you must stop and restart the Infor Framework TaskMan service so the change can take effect.