CSSP GenAI features

To configure GenAI in CSSP, two feature types are relevant: GenAI Embedded Experience and GenAI Assistant.

This table describes the two feature types used to configure GenAI in CSSP:

Feature CSSP toggle name Feature status What it enables in Infor EPM
GenAI Embedded Experience GenAIEmbeddedExperience General Opt-In GenAI capabilities embedded in Infor EPM screens:
  • report summaries
  • Prompt Catalog
  • LLM Passthrough APIs
GenAI Assistant GenAIAssistant Limited Availability Conversational GenAI assistant:
  • Ad-hoc Chat
  • AskOLAP
  • custom agents
  • GenAI Chat

GenAI Embedded Experience is available for all Infor customers after enrollment through the account manager and must be explicitly enabled using the CSSP toggle (General Opt-In).

GenAI Assistant is available through an Early Adopter program (Limited Availability). Work with your Infor account manager to confirm eligibility and complete approval. Once approved, the feature is provisioned to the selected tenant and becomes available in CSSP.

Note: The CSSP features GenAI Private Knowledge Hub and GenAI Public Knowledge Hub are not currently used by Infor EPM and are therefore outside the scope of this document.