Self-Service

In cloud environments, Self-Service is not available as an Infor OS Portal application. Self-Service acts as a companion application to other Infor EPM applications. Therefore, it is not displayed under the App Menu in Infor OS Portal. Instead, you can use Self-Service widgets in Infor EPM dashboards, through a content connection.
  1. From the Portal navigation menu, open the EPM application in which you want to use Self-Service widgets.
  2. Click the Settings icon and select Content Connections.
  3. Click the Create icon and select Application Studio Service.
  4. In the Content Connection Editor dialog box, specify this information:
    Name
    Specify, for example, Self-Service.
    Unique Name
    Click in the field. The name is automatically pasted in.
    Description
    Optionally, specify a description.
    Show Button on the Toolbar
    Selected by default.
    Authentication
    Select Existing Connection.
    Points to Application
    Select DEPMSESE.
  5. Optionally, import the standard Self-Service dashboards.
    You can raise a support incident and request the dashboards package, or use the latest package attached to Knowledge Base Article 2105001.
  6. Click Save.
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