Migrating full database, on-premises to cloud

  1. In EPM Administration select Dashboards > OLAP > Databases. Select the target database and click the Stop icon.
    The database is saved and a metadata.json file is generated. Optionally select Dashboards > OLAP > Save and Backup to make a backup of the database.
  2. Go to EPM Administration and select the target database.
  3. In the Properties tab locate the tenant name, database name, and version.
  4. Create a copy of the source OLAP database files from the directory location that is displayed in the Service Expert.
  5. Create a .zip file of the copied OLAP database. Do not include the metadata.json file into the .zip file.
  6. Log a support incident at Infor Customer Portal. Attach the .zip file to the support incident.
    Infor operations team replaces the OLAP database files.
  7. When you receive confirmation that step 6 is complete, go to EPM Administration, select Dashboards > OLAP > Databases. Select the target database and click the Start icon.
  8. Optionally, check if the database is in a corrupted state. Select Dashboards > OLAP > Databases Troubleshooting. If the database is corrupted, it has a Wrench icon against it. Click the Wrench icon to start repair.
  9. Optionally, confirm that the OLAP database files are loaded correctly. Select Dashboards > OLAP > Edit Database. Check if all cubes and dimensions are visible.