Logging information

Log information is written in these places:

• Installation log files

  The Setup_dEPM_Services log files are created in the Temp folder of the user who launches the setup. For example: C:\Users\<username>\AppData\Local\Temp\MSIxxxxx.LOG

• Expert log files

  By default, the log files for farm configuration Infor.BI.Service.Configurator.log and Infor.BI.Administration.Configurator.log are in the Program Files/BI/Services/Tools/bin folder.

  Logging is disabled by default. In the Service Expert, select Service Expert > Options and select the Enable logging check box. The location can be changed, but not the file names.

  You cannot disable logging in the Farm Expert. There, you can only select the level of logging.

• Log service database

  All services log to the DB log during their runtime including the time when the farm was configured by the Farm Expert. Certain tasks are logged to the DB log and not to the expert log files. For example, during these actions:

  • Installing standard applications: Repository Service log, Administration Service log, Configuration Service log.
  • Creating the Integration database: Configuration Service log, Modeling Service log, Administration Service log.
  • Loading the plug-ins: Dashboards Service log

• Windows event log

  When the Log service is unavailable or when a failure during service startup or shutdown happens, the corresponding log entries are logged into Windows event log.

• Client log files

  This logging is disabled by default. When enabled Application Studio and Application Engine Process Editor log information to the client log files. Be aware that client operations can trigger actions on services, which are logged to Log service database and not to the local file.