Worker and manager services

A service manager is the entry point to a service. It receives all requests within, and from outside, the farm and allocates them to a service worker. The service manager is responsible for load-balancing, monitoring, and failover. It is also the service through which service workers communicate with each other.

A service worker is the software application. It performs the tasks associated with each request, such as data retrieval and storage.

Infor EPM services talk to each other and some of the services can be contacted from outside the farm. Communication is always handled by managers which are the front-facing part of Infor EPM services. Managers are internal and cannot be contacted directly.