Infor ION overview

Infor Intelligent Open Network (ION) is an enterprise messaging system that integrates Infor applications with each other and with non-Infor applications. Transactional and master data is passed between applications as business object documents (BODs) that are routed through ION. ION also enables customers to set up workflows, design and activate business event monitors, and manage tasks and alerts across applications. Infor ION includes these components:

  • ION Desk is a browser-based user interface that you use to work with ION components. You can use ION Desk to configure and manage ION services, configure the routing of messages, monitor message activity, view all errors published by applications, and manage other ION services.
  • ION Connect is the component that you use to set up connections to various application databases and create document flows that collect and send data between applications. Through ION Connect, data is shared securely between applications. ION Connect routes and delivers messages to the appropriate applications by using data flows that you define. It communicates with applications by using message inboxes and outboxes.
  • ION Workflow is the component that you use to set up workflows for automated business task routings and approvals.
  • Infor ION Event Management is the component that you use to monitor the completion of business tasks and to alert users about exceptions.
  • ION ActivityDeck is the component that you use to view and handle tasks, alerts, and notifications, and to drill down to applications.
See the Infor ION documentation.
Note:  Infor EPM does not utilize ION Workflow, Infor ION Event Management, or ION ActivityDeck.