Infor d/EPM session time-outs

Different types of session are subject to different time-outs. Time-outs also vary according to the product’s environment.

This table shows the different session time-outs in applications and the different behaviors of time-outs in on-premises and cloud environments:

Type of session time-out Description On-premises Cloud
Session time-out for web access The period of inactivity after which a session ends. You can set this time-out on the Global Settings tab in Service Expert. The time-out is determined by the Infor Ming.le time-out, which is set in Infor Ming.le admin and which is always shorter than the default Infor d/EPM time-out.
Elastic Load Balancing (ELB) session time-out The session time-out for APIs of Infor d/EPM towards other Infor components in the cloud. This time-out affects ION APIs, Provisioning APIs, OLAP APIs. Not applicable Not configurable.

The session is controlled by the cloud infrastructure. Configured at 30 min.

Operation time-out Time-out for operations that take place between different services of the Infor d/EPM farm. It affects long running operations such as Application Engine processes and Workforce Budgeting calculations. Not configurable.

The limit is 2 hours.

Not configurable.

The limit is 2 hours.

Transaction time-out of the Repository Service Time-out for operations against the repository. There is service to service time-out (transaction time-out) and client to service time-out (transaction API time-out). Transaction time-out (service to service): 10 min. You can configure it on the Services dashboard. This time-out does not affect full clients.

Transaction API time-out: This time-out affects clients of a repository. You can configure it on the Services dashboard.

Transaction time-out (service to service): Not configurable. The limit is 10 min.

Transaction API time-out: Not configurable. The limit is 2 min.

Session time-out for data connections Data connections have keep-alive behavior which is defined by service settings. Relational connections in an on-premises environment can be configured per connection. Not applicable