Exception handling

This feature displays the output statistics of each run in the FSM application, providing clear visibility into the processing status of each record. These are the result classification per run:
  • All: Displays all records, regardless of their processing status.
  • Failure: Shows only records where the supplier invoice document has been successfully attached to the correct Payables invoice in FSM.
  • Success: Displays records where required fields are missing, preventing the system from identifying the correct Payables invoice. A valid reason for the failure is provided for each record.
  • Reprocess: Lists records that have all the required details for document attachment but where the Payables invoice has not yet been created in FSM.

Actions based on results

  • Failed records
    1. Review the reason for failure and provide the missing or corrected information.
    2. After updating the record, manually move it to the Reprocess status.
    3. Records in the Reprocess status are picked up automatically in the next RPA run.
  • Reprocess records
    1. If there are known delays in Payables invoice creation, users can manually place the record on hold, which excludes it from subsequent RPA runs.
    2. Once the invoice is available or the delay is resolved, users must manually remove the hold so the RPA process can pick up the record in the next run.