Troubleshooting
Issue | Cause | Solution |
---|---|---|
Data not displayed in the workspace |
A location has not been selected. Data has not been loaded or is missing. |
Select a location from the available options. Ensure the data has been updated in the system. If the issue persists, contact the administrator. |
Termination count by position graph not visible |
No termination records exist for the selected location. Filters may be restricting data display. |
Select a different location to check for available data. Clear any applied filters and refresh the workspace. |
Anomaly details (voluntary or involuntary) not displayed |
No anomalies detected for the selected parameters. Data processing delay. |
Select a broader range of locations and positions to check for anomalies. Wait for the next scheduled data update and try again. |
Inconsistent anomaly counts across different sections |
Data updates are not synchronized. Different filters are applied to different sections. |
Ensure the same filters are applied across all sections. If discrepancies persist, check with the administrator to confirm data synchronization. |
Key details (PfiWorkUnit, Effective Date, Accounting Unit, etc.) not visible |
Column visibility settings may be disabled. User access permissions may be restricted. |
Check column visibility settings and enable the necessary fields. Contact the administrator to verify if the user has access to all required data. |