Troubleshooting

These are the common issues encountered with this solution, along with their causes and recommended solutions.

Issue	Cause	Solution
System fails to track clock-in/clock-out times	The employee clock-in or clock-out times might not have been recorded properly due to system glitches or manual errors.	Ensure that Workforce Management is syncing correctly with the employee timekeeping device. Verify that employees are using the correct method for clocking in/out.
Manager approval not triggering	A notification or workflow issue may have prevented the manager from receiving the approval request.	Confirm that the manager contact information and access settings are correctly set up in the system. If needed, contact the system administrator.
Employee discrepancies in punctuality records	Errors in time entries, such as employees accidentally clocking in/out at the wrong times or multiple clock-ins.	Employee needs to review the employee time records and manually correct any discrepancies.