Robotic Process Automation

Infor Robotic Process Automation (Infor RPA) is a software solution that enables organizations to automate repetitive and rule-based tasks by using software robots (bots). These bots mimic human actions to interact with applications, systems, and data sources, performing tasks such as data entry, extraction, and manipulation.

Infor RPA is part of Infor OS ecosystem and allows a smooth integration with Infor CloudSuites, but also thanks to its extensive capabilities can integrate with third-party applications either though APIs or by screen scrapping the user interface.

Infor RPA leverages the Optical Character Recognition (OCR) capabilities with a help of Infor Document Processor (IDP). IDP platform is a service designed to recognize and extract text from images or scanned documents. It is capable of either extracting the whole text from scanned document, values based on provided key or perform template based text extraction. It is empowered with advanced machine learning techniques to analyze documents and extract essential information from them. These capabilities can be referenced though the RPA automated process.

In the healthcare industry, RPA can automate processes that are time-consuming, monotonous, and repetitive, such as compliance checks or invoice processing. This automation enables the allocation of human resources to more creative tasks. Some use cases for leveraging the process automation solution are:
  • Vendor OIG Checklist: This is a compliance verification scenario in which RPA is responsible for driving the process leading to identification of the blacklisted vendors within FSM, using the list provided by the OIG.
  • Invoice Processing: RPA process allowing an automated invoice creation in FSM CloudSuite, based on the invoices sent as an e-mail attachment by the vendor.