CustomerClosed_NotifyOptivaTeam

Monitor	Alert
Purpose	Customer is set to inactive in M3. Notify theOptiva team to review the customer data in Optiva.
Monitor	Optiva.M3_SupplierDeleted_NotifyOptivaTeam
Application document	SyncCustomerPartyMaster
Conditions/rule	The `[Code]` changes to `‘Closed’`.
Action	Alert is raised when the customer is closed/terminated in M3.
Start Workflow	None
Distribution	Optiva_Development
Message	Customer [ID] - [CustomerName] has been Terminated. Please review impact.

Purpose

Customer is set to inactive in M3. Notify theOptiva team to review the customer data in Optiva.

Monitor

Optiva.M3_SupplierDeleted_NotifyOptivaTeam

Application document

SyncCustomerPartyMaster

Conditions/rule

The [Code] changes to ‘Closed’.

Action

Alert is raised when the customer is closed/terminated in M3.

Start Workflow

None

Distribution

Optiva_Development

Message

Customer [ID] - [CustomerName] has been Terminated. Please review impact.