Validating the IIS configuration
Using the System Information page in the Optiva installer, you can look for errors in the IIS configuration.
After Optiva is in use, the Windows Task Manager can be used to view these components:
-
OptivaServer
-
OptivaWeb
-
OptivaWebReports
If all three components are in use, at least three
w3wp processes
are shown in the
Task Manager. There is one process for each
application pool. The
Image Name is
w3wp.exe and the
User Name is
NETWORK SERVICE
. The Command Line contains details to
help you identify the application pool.