A step in a workflow or action set. An action is defined by an event and the script that governs its behavior. Actions in an action set correspond to tasks in a workflow.

An action.

A collection of actions that constitutes a workflow. When a workflow is launched, it proceeds through the actions that are assigned to the action set. Action sets are reused for new workflows.

If a workflow task is completed before or after its original due date, the dates for the remaining open tasks can be recalculated for you. This recalculation occurs only when the Full Elasticity check box is selected in the Action Set form.

A portion of an action. One or more events consist of an action. These events are scripted into the action and are also the buttons on the Pending Tasks grid.

Determines the behavior of events. Functions are used in the scripting language by Optiva Workflow. The functions retrieve information from the database, assign values to properties of objects and transfer information to external systems.

Enables you to see and process the tasks for an Action WIP ID. The tasks are displayed in a table grid and in a bar chart.

Small pieces of programming code that is used to dictate the behavior of workflows. Scripts use function statements, return codes and conditional statements to define the behavior of events.

Shop calendars define the workdays, non-workdays, working hours per day, and any overrides for a specific location or user. These calendars are used by the system to calculate the start date and end date for each task. These calendars are also used to calculate the load percentages for each user who is assigned to the task.

A feature in the system that enables users to skip tasks in a workflow. These tasks are marked as eligible to be skipped by the system administrator.

The lists of workflow tasks that are assigned to a user, group or role.

The current user in a workflow.

The percentage of time that a user is allocated to work on a task for the duration of the task. In the Assign Users to Task page, project managers assign a percentage to each user who is assigned to the task. Then, the shop calendars are used by the system to calculate the load for each user for the duration of the task.

An action set applied to a particular object at a specific time. The action set provides the steps of the workflow to apply to the particular object.

A unique identification number that is assigned to each workflow. Use this number to access information on the workflow in the Workflow in Progress form.