Regional settings

The Regional Settings on a Windows desktop do not affect the displayed language of the Optiva web client. Regional settings are controlled in the web client through the browser.

In rare situations, it can be appropriate to override the browser’s culture. For example, when there are many users and their languages are not supported by Optiva, you can specify a single culture in the Web.Config file.

The Web.Config file is located in C:\Inetpub\wwwroot\FsOptivaWeb. For these rare situations, specify the culture and uiCulture under the <globalization> node.

<globalization requestEncoding="utf-8" responseEncoding="utf-8" 
culture="auto" uiCulture="auto" />