Events

Your system administrator defines the instructions for each button.

• Click Edit to open and modify an Optiva object.
• Click Complete to advance the workflow to the next step.
• Click Reassign to open the Reassign dialog.

The system administrator configures the behavior of the workflow by configuring what happens when you click an event.

Your administrator can attach additional instructions, such as alert messages or acknowledgements. For example, this message is displayed after you click Complete:

You have completed this workflow step.

After you click Reject, this message is displayed:

You have rejected this formula. Workflow is cancelled.

The administrator can assign a task to a group or role. When someone completes the task, that task is removed from everyone’s queue.