Using the Infor Optiva Inbox Listener

You can use the Infor PLM for Process Inbox Listener, instead of Optiva XML Listener, to import ION BODs to Optiva. The Infor PLM for Process Inbox Listener must be used for the cloud.

Using the Infor PLM for Process Inbox Listener, you can import XML data to a single database or to multiple Optiva databases. The Optiva Inbox Listener uses UTC datetime. For more information on scheduling workflows, see the Infor PLM for Process Scripting Guide.

Using the Optiva Configuration application, specify the connection strings for each Optiva database.

  1. Verify the @DFLT profile configuration for each Optiva database. The default values are shown in this table. If an Optiva database is missing any of the profile attributes, the database is not processed by the Inbox Listener. Unprocessed databases are listed in the trace logs.
    Profile Attribute Description Default Value
    ION.INBOX.GROUPCODE Specifies the group code. ADMIN
    ION.INBOX.IMPORTDEF Specifies the import definition. AUTOIMPORT
    ION.INBOX.LABCODE Specifies the lab code. GLOBAL
    DEFAULTLANGUAGE Specifies the language code and region.
  2. Create a stored procedure to add the native XML files to the in-box tables.
  3. Select Computer Management > Services and Applications > Services and verify that the Infor Optiva ION Listener service is running.